Rainer Kröning, Berlin

Fishbone Diagram - Ursachen-Folgen-Kette - Ursache-Wirkungs-Diagramm

Application - Use - Example - Tools - Templates

Application

A diagram showing one problem and its large number of possible causes. The detailed causes will be attached to a small number of categories. So the completet diagram looks like the skeleton of a fish.

The fishbone diagram is used for

Use

Write the problem on the right-hand side of the Page. Draw a large arrow pointing towards the problem.
Draw smaller arrows indicating the main categories of causes (a good many times 6-M-Method: Man, Management, Material, Method, Machine und Milieu (ambience)).
Brainstorm for detailed causes within the main categories. Attach each detailed cause to the appropriate main category.
Break down the detailed causes by brainstorming for further particulars.

Example

A search for potential error causes.

Sheet Fishbone Diagram

Tools

MS Excel.

Templates

EXCEL Form: Fishbone Diagram

Weisheit

Die Welt hat genug für jedermanns Bedürfnisse, aber nicht für jedermanns Gier.

Mahatma Gandhi
1869 – 1948
indischer Freiheitskämpfer

Musikerwitz

Kurzfassung der Handlung aller Opern der Musikgeschichte: Der Tenor will mit dem Sopran ins Bett, und der Bass will es verhindern.