Rainer Kröning, Berlin

Fishbone Diagram - Ursachen-Folgen-Kette - Ursache-Wirkungs-Diagramm

Application - Use - Example - Tools - Templates

Application

A diagram showing one problem and its large number of possible causes. The detailed causes will be attached to a small number of categories. So the completet diagram looks like the skeleton of a fish.

The fishbone diagram is used for

Use

Write the problem on the right-hand side of the Page. Draw a large arrow pointing towards the problem.
Draw smaller arrows indicating the main categories of causes (a good many times 6-M-Method: Man, Management, Material, Method, Machine und Milieu (ambience)).
Brainstorm for detailed causes within the main categories. Attach each detailed cause to the appropriate main category.
Break down the detailed causes by brainstorming for further particulars.

Example

A search for potential error causes.

Sheet Fishbone Diagram

Tools

MS Excel.

Templates

EXCEL Form: Fishbone Diagram

Weisheit

Weisheit ist nicht so sehr das Wissen darum, was schließlich zu tun ist, sondern darum, was zunächst getan werden soll.

Herbert Clark Hoover
1874 – 1964
31. Präsident der Vereinigten Staaten von Amerika

Musikerwitz

Fragt der erste Geiger den Cellisten: "Wenn ich mit deiner Frau geschlafen habe, sind wir dann eigentlich verwandt?"
"Nein, aber quitt!"